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Shipping and Returns
Shipping: All orders are
processed by S+P Bike Shop the day they are received. Once
your order has been shipped you will receive a UPS tracking
number via E-mail. Standard UPS Ground service can take 1-7
business days depending on your location across the country
(business days exclude both Saturday and Sunday, as well as
any national holidays). UPS 3 Day air, 2nd Day air and
overnight services are available for quicker shipping times.
If you would like to use one of these other shipping
options, contact the shop prior to processing your order for
a shipping estimate. Call the shop if you have any shipping
questions.
International Shipping:
S+P Bike Shop does ship internationally. Customers
outside of the lower 48 US states pay actual shipping costs.
For an international shipping estimate, please call the shop
prior to placing your order.
Returns: S+P Bike Shop allows returns of unused
products for up to 30 days from date of purchase. The
returned item value is good for S+P Bike Shop store credit
only. Clothing must still have original tags and be unworn
in order to be eligible for return. Hard-parts and
accessories must be unused and in their original sealed
package to be eligible for return. The customer is
responsible for all shopping costs of returned products.
Call the shop if you have any questions about our return
policy.
Privacy Policy
S+P Bike Shop is committed to
protecting your privacy.
Our policy is to keep the personal information we receive
from our Site completely confidential and used solely for
internal purposes. We will never share your personal
information with anyone else for any reason.
Collection of your Personal Information:
The personal information we collect will include your
name, address, e-mail address and phone number. This
information is used to help us deliver the best customer
service possible.
Use of your Personal Information:
The personal information collected on this Site will
only be used to provide the services you have requested. The
only other time we will use your info is when S+P Bike Shop
sends out its monthly E-letter.
Questions:
If you have any questions about this Privacy Statement
or concerns about the way we process your Personal Info,
please contact us at any time.
All changes to S+P Bike Shop’s privacy policy will be
reflected on this page.
Conditions of Use
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